NE40E-X8 Fail to Use a Super Password

We recently received a customer feedback regarding an issue with the NE40E-X8. The customer reported that they logs in to an NE40E-X8 using SSH before cutover. A default password can be used to increase the level of user login permissions.

After the NE40E-X8 is upgraded, they cannot use the default password to increase the level of user login permissions.

Alarm Information

When the command for using a default password is run, an error message is displayed.

Handling Process

Before the cutover, the software version of the NE40E-X8 is NE40E80EV6R1C00SPC800.

After the cutover, the software version of the NE40E-X8 is changed from NE40E80EV6R1C00SPC800 to V600R007C00SPC300. The target version does not support the command for specifying a default password.

Therefore, although the configuration file contains the command for specifying a default password in V600R007C00SPC300, this target version does not support this command.

Root Cause

After our check, the V600R007C00SPC300 doesn’t support the command for specifying a default password.

Solution

1. Delete the command for specifying a default password.
2. During account creation, assign permissions of the related level to users.

Suggestions

After reading the above case, it is recommended that you review the Huawei feature comparison document before upgrading.

If you have any questions, please feel free to contact: csd@telecomate.com