H901GPHF with configuration failed in ma5800 device

Issue Description

H901GPHF with configuration failed in ma5800 device.

MA5800 V100R017C00SPH208

 

[Problem Analysis]

1.             Check the basic information: MA5800 H902MPLA V100R017C00SPH208.

H901GPHF with configuration failed in ma5800 device

H901GPHF with configuration failed in ma5800 device 1

2.              From the log, and we find the slot 2 H901GPHF configuration failed.

3.              From the last words, we find the MAP Message Block request failed record.

H901GPHF with configuration failed in ma5800 device 2

4.              Through the log and code troubleshooting analysis, there is MAP Message Block request failed issue that it have solved
at higher version (for example: the version of R17C00SPH209 later).

 

[Root Cause]

In probability case, the MAP Message Block request failed, which will affect high level protocol probabilistic send failed, resulting in configuration failure.

 

[Solution Description]

1)     The system switching can be recovered, but long runs may also have the problem of message sending exceptions;
2) Recommended upgrade to V100R017C00SPH210 patch version or later versions.